Chinook Medical Gear, Inc

8 AM to 5 PM Monday through Friday, Mountain Standard Time.

To Place an Order

• Orders can be placed on line anytime at www.chinookmed.com
• Call 800-766-1365 or 970-375-1241
• Fax 970-375-6343
• Email admin@chinookmed.com

Please see our information on Requesting a Quote or contact our sales department if you are interested in gear not listed in our web site, large quantities,or custom medical kits.

Special Pricing

At Chinook our focus is on providing medical equipment for organizations and individual of those organizations. Whether it be Military Units or Corporate Travelers, we have made the decision to offer our special discounted pricing to everyone. What you see on our web site is our discounted rates. If you have any questions regarding our pricing please contact us at 800.766.1365.

If you have a request for quote you would like to submit, please send it to sales@chinookmed.com with your contact information and a sales representative will get back to you as soon as possible.

Chinook has a minimum order requirement of $50 for all consumer purchases. Consumer purchases are defined as items to be used for individual/personal use (Non-Government, Military or Corporate use). If you believe that the minimum order has been wrongly applied to your order, please contact us to reveiw your account.

For any information you can not find on our web site, please send us a message to admin@chinookmed.com or call us at 800-766-1365.

Your Privacy

We take our customer information very seriously. We do not share any customer information, period. We have a secure site for processing credit card information as well as all other sensitive personal information.

Payment

Chinook Medical Gear, Inc. accepts Visa, MasterCard, Discover, American Express, Ariba Supplier Network, Government Cards, IMPAC Cards, checks, money orders, EFTs and bank wires. We welcome purchase orders from commercial customers. New customers wishing to open an account require credit approval.

Chinook normally ships within 24 hours of receipt of order. If the order is for large quantities, special items, or out of stock items, we will provide you with the approximate shipping date.

Our preferred shipping method is via FEDEX Ground for all physical addresses and USPS Priority Mail for all APO/FPO addresses and PO Boxes. You can also expedite your shipment via FEDEX services (or as specified per your request). Shipping is calculated based on real-time published rate shipping quotes.

All international orders will ship FEDEX (or the most expedient way per your request). International orders are subject to a $5 handling fee. Chinook Medical Gear, Inc. has extensive knowledge in exporting medical supplies. We will complete all required international documentation.

Returns

All item returns must be within thirty (30) days of purchase. Products must be unused and in sellable condition. We will refund the purchase price less a 15% restocking fee and shipping costs. If the product is defective, we will either refund your purchase price (including shipping) or send a replacement at our cost. All product warranties should be addressed through the manufacturer.