Chinook Medical Gear, Inc

8 AM to 5 PM Monday through Friday, Mountain Standard Time.

To Place an Order

• Orders can be placed on line anytime at www.chinookmed.com
• Call 800-766-1365 or 970-375-1241
• Fax 970-375-6343
• Email admin@chinookmed.com

Please see our information on Requesting a Quote or contact our sales department if you are interested in gear not listed in our web site, large quantities,or custom medical kits.

Special Pricing

At Chinook our focus is on providing medical equipment for organizations and individual of those organizations. Whether it be Military Units or Corporate Travelers, we have made the decision to offer our special discounted pricing to everyone. What you see on our web site is our discounted rates. If you have any questions regarding our pricing please contact us at 800.766.1365.

If you have a request for quote you would like to submit, please send it to sales@chinookmed.com with your contact information and a sales representative will get back to you as soon as possible.

Chinook has a minimum order requirement of $25 for all on-line orders. If you need to have an exception made for your order, please contact us at 800.766.1365 to place your order over the phone.

For any information you can not find on our web site, please send us a message to admin@chinookmed.com or call us at 800-766-1365.

Your Privacy

We take our customer information very seriously. We do not share any customer information, period. We have a secure site for processing credit card information as well as all other sensitive personal information.

Payment

Chinook Medical Gear, Inc. accepts Visa, MasterCard, Discover, American Express, Ariba Supplier Network, Government Cards, IMPAC Cards, checks, money orders, EFTs and bank wires. We welcome purchase orders from commercial customers. New customers wishing to open an account with Terms require credit approval by submitting a Credit Application.

Orders placed by noon MST are processed same business day. Orders places after noon MST are processed the next business day. If the order is for large quantities, special items, or out of stock items, we will provide you with the approximate shipping date.

Our preferred shipping method is via FEDEX Ground for all physical addresses and USPS Priority Mail for all APO/FPO addresses and PO Boxes. You can also expedite your shipment via FEDEX services (or as specified per your request). Shipping is calculated based on real-time published rate shipping quotes.

All international orders will ship FEDEX (or the most expedient way per your request). Please Note: Any customer requesting USPS Priority Mail International assumes all responsibility for lost or damaged goods and will not be reimbursed or reshipped at Chinook medical Gear's expense. International orders are subject to a $5 handling fee. Chinook Medical Gear, Inc. has extensive knowledge in exporting medical supplies. We will complete all required international documentation.

**Shipping policies related to prescription items: In accordance with Colorado State Board of Pharmacy regulations, Chinook can ONLY ship prescription items to the address listed on the Medical License provided. If you provide a different ship to address than appears on the license provided, we will change it and ship to the address on the license.

Returns

Item returns must be received within thirty (30) days of purchase. Sale items, Prescription items and special order items are not eligible for return. Products must be unused and in sellable condition. We will refund the purchase price less a 15% restocking fee and shipping costs. If the product is defective, we will either refund your purchase price (including shipping) or send a replacement at our cost. All product warranties should be addressed through the manufacturer.

Please call us for a return authorization number and then ship your return to:

Chinook Medical Gear, Inc.
ATTN: Returns
120 Rock Point Drive, Unit C
Durango, CO 81301

Terms & Conditions and Liabilities

Customer warrants that it is appropriately licensed or registered and in compliance with any and all requirements of the Food and Drug Administration and State regulations for any products ordered. Customer further warrants that all individuals using products purchased from CMG are adequately trained in their use, and Customer ensures the use of such products to be according to any instructions contained in packaging of such product, and to be in accord with current standards of care applicable thereto. CMG shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of products purchased, even if CMG has been advised of the possibility of such damages.